STORE POLICY
CUSTOMER CARE
You are at the fore front of our business, so we are always trying to find ways to make your experience shopping with us as seamless as possible, as a small business we absolutely rely on your orders and feedback to help us develop and become the best at what we do in a very saturated market. We are always here to help with any queries you have, please email us at contact@noiirsquaredlondon.com we will aim to reply back no later than 1-2 working days. you can also contact us via our social media platforms (Instagram & Facebook).
PRIVACY POLICY
Last updated 17th April 2023
At Noiir Squared Ldn Ltd we value your privacy and security. It is important that you read and understand the privacy policy as it explains how Noiir Squared Ldn collects and uses your personal information. This policy relates to your use of our websites and the data gathered from our website. All your personal information is kept on secure servers.
OUR DETAILS
Noiir Squared London Ltd, 71-75 Shelton Road, Covent Garden, London, WC2H 9JQ. Company registration 14775519 contact@noiirsquaredlondon.com
DATA PROTECTION
For the purposes of data protection this policy refers to the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018 or any subsequent, and successor, legislation.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.noiirsquaredlondon.com. This includes information provided at the time of registering to use our site, subscribing to our service, purchasing goods, posting material or requesting further services.
- We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may ask you to complete surveys that we use for product, website or general brand development.
- Details from transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
HOW WE USE YOUR INFORMATION
We will use the information you provide to:
- Send you promotional materials or other communications if you choose to opt in.
- Process your payment card transactions.
- Allowing access to your online and in-store purchase history.
-Communicate with you and respond to any queries.
-Post your product reviews.
-Communicate regarding participation in any offers and competitions.
-Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; performing data analytics and performing accounting, auditing and other internal functions).
-Comply with applicable legal requirements, relevant industry standards and our policies.
(We also may use the information in other ways for which we provide specific notice at the time of collection. The information collected is necessary for the purposes set forth above. Without this information, you may not be able to take advantage of some of our products or services).
IP ADRESSES & COOKIES.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
They enable us :
- To estimate our audience size and customer usage.
- To store information about your preferences which will enable us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to www.noiirsquaredlondon.com.
(You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you click on to our site).
WHERE WE STORE YOUR PERSONAL DATA
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
We will not hold, or share to a third party, any credit card or payment details provided to us when purchasing from our store. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USE OF INFORMATION
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service when you choose to do so.
- To notify you about changes to our service.
We DO NOT pass on your data to third parties.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
YOUR RIGHTS
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Noiir Squared Ldn, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
WHOLESALE ENQUIRIES
Become a Noiir Squared Ldn Stockist!
If you are a retailer and would like to represent the Noiir Squared Ldn brand by selling our lovely products in your shop or online store, then we would love to hear from you!
WHAT WE OFFER:
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Low minimum order value of £150
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Low Minimum order quantity
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Fast turnover (2-4 days dispatch time)
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Trade discount
We are looking forward to hear from you. Please email contact@noiirsquaredlondon.com to discuss further.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Apple Pay